HALAL ADVISOR – PRIVACY POLICY
Last Updated: 8 October 2026
Halal Advisor App Pty Ltd (ACN 627 719 635) (“Halal Advisor”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information we collect and handle.
This Privacy Policy explains how we collect, use, store and disclose personal information when you use the Halal Advisor mobile application, website and related services (collectively, the “Service”).
By using Halal Advisor, you acknowledge the practices described in this Privacy Policy.
1. About Halal Advisor
Halal Advisor provides digital services designed to help users discover halal-friendly restaurants, food venues and products.
Our Service may allow users to:
create and manage an account;
search for restaurants and food venues;
search for products;
scan product barcodes;
receive Halal, Haram or Mushbooh product classifications;
access product and ingredient information;
maintain a history of scanned products;
subscribe to Halal Advisor Premium; and
access other features we introduce from time to time.
2. Information We Collect
The information we collect depends on how you use Halal Advisor.
Account Information
All users are required to create an account to access the Halal Advisor app.
When you create or use an account, we may collect information such as:
your name;
email address;
account identifiers;
login and authentication information;
account preferences; and
information you voluntarily provide to us.
Where you sign in using a third-party authentication provider, such as Apple or Google, we may receive information made available by that provider in accordance with your settings and permissions.
Product Scan Information
When you use the product scanning feature, we may collect and process information including:
product barcodes;
products scanned;
date and time of scans;
product classifications;
product and ingredient information associated with the scan; and
your scan history.
For Premium users, scan history may be associated with your account so that you can access previous scans.
We may also use aggregated or de-identified scan information to understand which products are being searched for, improve our product database and improve Halal Advisor’s services.
Search and Usage Information
When you use Halal Advisor, we may collect information about how you interact with the Service, including:
restaurant searches;
product searches;
features used;
pages or screens viewed;
interactions with restaurant or product listings;
app usage information;
approximate timestamps of activity; and
technical performance information.
This information helps us understand how Halal Advisor is used and improve the Service.
3. Location Information
Halal Advisor may use your location to help identify restaurants, venues or other relevant services near you.
Depending on the permissions you provide through your device, we may receive location information such as your approximate or precise device location.
You can control Halal Advisor’s access to your location through your device settings.
If you choose not to provide location access, some location-based features may not function as intended, but you may still be able to search for locations manually where that functionality is available.
We do not use location information for purposes unrelated to providing, improving, securing or analysing the Halal Advisor Service unless we obtain appropriate permission or are otherwise permitted by law.
4. Device and Technical Information
When you use the Service, certain technical information may be collected automatically.
This may include:
device type;
operating system;
app version;
device or application identifiers;
IP address;
language settings;
crash information;
diagnostic information;
network information; and
information about how the Service performs on your device.
We may use this information to maintain the Service, troubleshoot technical issues, prevent misuse and improve performance.
5. Subscription Information
Halal Advisor offers a Premium subscription.
If you purchase a subscription through Apple’s App Store or Google Play, your payment is processed by the relevant platform.
Halal Advisor does not generally receive or store your full credit card or payment card details when your subscription is processed through these platforms.
We may receive information necessary to determine your subscription status, such as:
whether you have an active subscription;
the subscription product purchased;
transaction or subscription identifiers;
purchase and renewal status;
subscription expiry information; and
cancellation or refund status.
This information is used to provide and manage access to Premium features.
6. How We Use Your Information
We may use information collected through Halal Advisor to:
create and manage your account;
authenticate users;
provide the product scanning service;
provide Halal, Haram and Mushbooh product information;
maintain and display scan history;
provide restaurant discovery features;
provide location-based search functionality;
determine your free or Premium subscription status;
provide Premium features;
respond to support enquiries;
investigate reported product information or classifications;
improve our product and restaurant databases;
analyse how users interact with the Service;
develop and improve features;
maintain the security and integrity of the Service;
detect fraud, misuse or technical problems;
communicate important information about the Service;
comply with legal and regulatory obligations; and
exercise or defend our legal rights.
7. Product and Scan Data
Information about products scanned through Halal Advisor may help us improve the accuracy, coverage and usefulness of our product database.
For example, we may analyse scan activity to identify:
commonly scanned products;
products that are not yet in our database;
products requiring additional research;
potential errors or outdated information; and
trends in how the product scanning feature is used.
Where reasonably possible, we may use aggregated or de-identified information for analytics, research and service improvement.
8. Analytics and Service Providers
We may use third-party service providers to help operate and improve Halal Advisor.
These providers may assist with services such as:
cloud hosting;
database infrastructure;
authentication;
analytics;
crash reporting;
customer support;
email communications;
subscription management;
security; and
app functionality.
These providers may process information on our behalf where necessary to provide their services.
We take reasonable steps to work with reputable providers and limit access to information to what is reasonably necessary for the services they provide.
Some providers may store or process information outside Australia.
9. Apple and Google Services
If you access Halal Advisor through Apple’s App Store or Google Play, certain information may also be processed by Apple or Google in accordance with their respective privacy policies and terms.
This may include information relating to:
app downloads;
purchases;
subscriptions;
refunds;
device information;
app performance; and
account authentication.
Halal Advisor does not control the independent privacy practices of Apple or Google.
10. When We May Share Information
We do not sell your personal information.
We may disclose information where reasonably necessary to:
service providers who assist us in operating Halal Advisor;
technology and infrastructure providers;
professional advisers such as lawyers or accountants;
government agencies, regulators or law enforcement where required by law;
protect the rights, safety or security of Halal Advisor, our users or others;
investigate fraud, security incidents or misuse of the Service; or
facilitate a business transaction such as a merger, acquisition, restructuring or sale of all or part of our business.
Where appropriate, we take reasonable steps to require service providers handling personal information on our behalf to protect that information.
11. Marketing Communications
Where permitted by law, we may use your contact information to send you information about Halal Advisor, new features, product updates, promotions or other relevant communications.
Where required, we will obtain appropriate consent before sending marketing communications.
You can unsubscribe from marketing emails using the unsubscribe option contained in those communications or by contacting us.
We may still send important service-related communications that are necessary to operate your account or provide the Service.
12. Push Notifications
If you allow notifications, Halal Advisor may send push notifications relating to the Service, product features, restaurant discovery, account information, promotions or other relevant updates.
You can control push notification permissions through your device settings.
13. Data Security
We take reasonable technical and organisational measures to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.
However, no electronic transmission, database or storage system can be guaranteed to be completely secure.
You are responsible for maintaining the security of your account credentials and should contact us promptly if you believe your account has been compromised.
14. Data Retention
We retain personal information for as long as reasonably necessary to:
provide the Service;
maintain your account;
provide features such as scan history;
comply with legal and regulatory requirements;
resolve disputes;
prevent fraud and misuse; and
maintain legitimate business records.
The period for which information is retained may vary depending on the type of information and why it was collected.
Where personal information is no longer reasonably required, we may delete or de-identify it, subject to our legal and operational obligations.
15. Account and Data Deletion
You may request deletion of your Halal Advisor account and associated personal information through any account deletion functionality provided within the app or by contacting:
When an account is deleted, we will take reasonable steps to delete or de-identify personal information associated with the account, except where we are required or permitted to retain information for legal, security, fraud prevention, dispute resolution or legitimate business purposes.
Certain aggregated or de-identified information may remain because it can no longer reasonably identify you.
Deleting your Halal Advisor account does not necessarily cancel an active App Store or Google Play subscription. Subscriptions should be cancelled separately through the platform through which they were purchased.
16. Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or to request that inaccurate or outdated personal information be corrected.
We may need to verify your identity before processing a request.
In certain circumstances, applicable law may permit us to refuse or limit access. If this occurs, we will explain the reason where required.
Requests can be submitted to:
17. Children
Halal Advisor is not specifically directed toward young children.
If we become aware that personal information has been collected from a child in circumstances where parental or guardian consent is required by applicable law, we will take reasonable steps to address the situation.
Parents or guardians who believe a child has provided personal information to Halal Advisor inappropriately may contact us at info@halaladvisor.com.au.
18. Overseas Disclosure
Some of the service providers and technology platforms used to operate Halal Advisor may process or store information outside Australia.
The countries in which information is processed may depend on the providers and infrastructure we use from time to time.
Where required by applicable privacy law, we take reasonable steps in relation to the handling of personal information by overseas recipients.
19. Australian Privacy Law
Halal Advisor handles personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and, where applicable, the Australian Privacy Principles.
Nothing in this Privacy Policy is intended to limit rights available to you under applicable privacy laws.
20. Privacy Complaints
If you have a concern or complaint about how we have handled your personal information, please contact us first at:
Please provide sufficient information for us to understand and investigate your concern.
We will take reasonable steps to investigate and respond to privacy complaints.
You may also have the right to contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.
21. Third-Party Links
Halal Advisor may contain links to restaurant websites, manufacturers, certification organisations or other third-party websites and services.
We are not responsible for the privacy practices of those third parties.
We encourage you to review the privacy policy of any third-party service you access.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Halal Advisor, our technology, our business practices or applicable laws.
When we update this Privacy Policy, we will update the “Last Updated” date at the top of this document.
Where changes materially affect how we handle your personal information, we will take reasonable steps to notify users where required or appropriate.
23. Contact Us
For questions, requests or complaints relating to privacy or your personal information, please contact:
Halal Advisor App Pty Ltd
ACN 627 719 635
Australia
Email: info@halaladvisor.com.au
By using Halal Advisor, you acknowledge that you have read this Privacy Policy and understand how we collect, use and handle information as described above.